RSRozLilia Salgado · Case Study

03 · Systems & Results

Equipping volunteers for the work of ministry.

Designed from the outset for sustainable ownership. Intuitive tools, training, and documentation help volunteers and staff keep the site current with confidence—regardless of their experience or technical expertise.

The result

A useful hub for connection—not merely a website refresh.

FPC’s warmth became more visible to newcomers, while the congregation gained a clearer route to worship, care, growth, service, giving, and events.

9+ monthsRemote-first collaboration from March through launch
8 testersLeadership, members, attendees, parents, and a marketer
3 channelsFeedback gathered through Wix, Zoom, and Loom
Evidence drawn from the project feedback tracker and launch correspondence.
Rev. Gregory Penza

“Her work continues to impact our community for God’s glory. She slayed on the website. I couldn't be happier because she presents our community as a community that my family and I would want to explore.”

Gregory Penza · Lead Pastor

Remote-first collaboration

Distance never diluted the partnership.

FPC’s leaders received consistent, hands-on support without geography becoming a barrier. Weekly working sessions, shared planning, clear ownership, and responsive follow-through kept decisions moving—while preserving pastoral insight and making room for member feedback.

  1. DiscoverPastoral interviews, congregant perspective, newcomer personas
  2. DefinePositioning, messages, brand promise, journey stages
  3. DesignArchitecture, wireframes, copy, visual system
  4. DeliverBuild, integrations, testing, documentation

Connected calendar

One calendar keeps staff and community in sync.

Google Workspace integration let familiar staff calendar updates flow into the website. Seasonal and annual events could be prepared once, then shown or hidden as needed.

View the live calendar ↗
FPC calendar integrated with Google Workspace
Everyday staff updates became current website information.

Newcomer experience

A clearer invitation to come and see.

“Plan Your First Visit” translates welcome into concrete choices: request a tour, explore Common Ground, or attend traditional worship—with less uncertainty.

View the live homepage section ↗
Plan Your First Visit section on the FPC homepage
A warm invitation became a usable pathway.